I'm having trouble logging in as I forgot my password or entered incorrect login details. What should I do?

I'm having difficulty accessing the course content despite being enrolled. What should I do?

How can I solve the issue of incorrect course content display?

How can I register for training courses?

I'm facing issues with payments and invoices, such as payment processing problems or invoice errors. What should I do?

I'm experiencing problems with course videos, like slow loading or low video quality. What should I do?

I'm encountering problems with submitting assignments or tests, or I found discrepancies in grading. What should I do?

I have issues with receiving training course certificates or errors in the certificate such as trainee name, course name, or certificate date. What should I do?

I'm unsure about my progress in the training course. What should I do?

I'm having integration issues with external tools, like problems integrating third-party tools with the training platform. What should I do?

I'm experiencing slowness in the training platform, such as long loading times or delays in navigation. What should I do?

I'm having compatibility issues with my mobile phone and the training platform. What should I do?

I'm unable to access the training platform. What should I do?

I'm encountering issues with course content display, such as text formatting issues, images, or interactive elements. What should I do?

I'm having trouble downloading assignments or course materials. What should I do?

I'm having difficulty accessing the platform due to maintenance. When will this issue be resolved?

How can I access help resources or technical support for the training platform?

I can't log in or register for courses on the training platform. What should I do?

How can I properly complete activities?

I couldn't access the test after entering the training course. What should I do?

What is the passing grade for final exams in courses?

I've completed the course. Where can I find the certificate?

I received my training course certificate, but my name is incorrect. What should I do?

Steps to change the password:

1. From the top menu, click on the button
2. Click on "Forgot Password?"
3. Enter your email and press

If you have forgotten your email, please click on the technical support chat icon Located in the bottom corner.

Please send the email by clicking on the technical support chat icon Located in the bottom corner.

Change your browser or activate/update JavaScript in your browser. You can learn how to activate it from this link .

You can register for training courses by going to the top menu, then "Find Courses," and selecting the course you want to join.

Click on the technical support chat icon in the bottom corner and provide the name of the training course, the payment date, and the email used for registration.

Make sure you have a good internet connection or try using a different browser.

Please send the email and specify the name of the training course by clicking on the technical support chat icon located in the bottom corner.

Please send the email and specify the name of the training course by clicking on the technical support chat icon located in the bottom corner.

Enter the training course and click on the "Progress" tab within the course.

Please click on the technical support chat icon located in the bottom corner then send the email and describe the issue.

Make sure you have a good internet connection or try using a different browser.

Please try using a different browser, preferably Chrome.

Ensure that you have a good internet connection or try using a different browser. Additionally, the platform might be undergoing maintenance, so try logging in later.

Please take a screenshot of the screen and highlight the element where the issue is occurring. Then, send it to the support team by clicking on the technical support chat icon located in the bottom corner.

Make sure you have a good internet connection or try using a different browser.

We are constantly striving to provide the best possible experience, and we would like to ask for your patience as we work hard to improve our services and provide excellent technical support.

You can contact technical support by clicking on the technical support chat icon located in the bottom corner or by going to the bottom menu and selecting the "Technical Support" tab.

Please send the email and the name in Arabic and English by clicking on the technical support chat icon located in the bottom corner.

When you click on the activity link, you must go through all the questions in the activity until the "Exit" button appears. You will then click on it to properly end the activity.

Please ensure that you watch all the videos in the sessions and complete all the activities in order to access the final test for the training course.

The passing grade varies from one course to another. When the test appears, you will find the specified passing grade in its description, which you can review before clicking on the test link.

You can request the certificate from the top tab, then click on "Progress," and finally "Request Certificate."

Please send the course name and the correct name in both Arabic and English by clicking on the technical support chat icon located in the bottom corner.